RCM Service Area 6

Accounts Receivable Management

Disciplined follow-up that keeps inventory moving and prevents avoidable aging.

The problem

Aging AR is rarely one big problem — it is thousands of small ones that never got worked in time. Without structured follow-up, inventory silently ages past the point of recovery.

HDT works AR with defined prioritization, ownership, and turnaround expectations, keeping inventory liquid and surfacing the accounts that need escalation.

What HDT does

✓Prioritized AR follow-up by value and age

✓Defined ownership and turnaround targets

✓Escalation of accounts needing action

✓Legacy AR work-down projects

Visibility you get

AR aging buckets, liquidation rate, and follow-up throughput.

Available in

Full end-to-end RCM · AR & denial-focused support · Back-office reinforcement

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Signs you have a problem here

AR over 90 days grows every month

Follow-up is ad hoc — whoever has time, whatever surfaces

No aging-by-payer view exists

Estimate what this is costing you →

What we track for you

✓Days in AR

✓AR > 90 days share

✓Touches per resolved account

How our reporting works →

Why Accounts Receivable Management matters to your revenue

Accounts receivable does not age because payers are slow; it ages because follow-up is unstructured. In most practices, A/R work happens "when there’s time," starts with whatever surfaces first, and touches accounts without resolving them. Meanwhile the 90+ bucket grows, and every week a claim sits, its recovery odds drop.

HDT works A/R as a managed inventory: segmented by age, payer, and dollar value; prioritized by recoverable value and filing deadlines; and worked to resolution with documented outcomes per touch. Leadership sees the aging curve move — by payer, by month — instead of hearing that everyone is busy.

Working with your team

Your team keeps handling patient-facing questions; we take the payer-side follow-up burden — the calls, portals, status chases, and escalations — and return a weekly account-level summary of what moved and why.

Accounts Receivable Management — frequently asked questions

What is a healthy days-in-A/R number?

Under 35 days is strong for most specialties; 35–50 warrants attention; over 50 usually means structural follow-up problems, not slow payers.

How much of A/R over 90 days is recoverable?

It varies widely — which is exactly why it should be worked by segment and value rather than written off in bulk. Recoverable dollars hide next to genuinely dead ones.

What does "worked to resolution" mean?

Every touch ends in an outcome: paid, appealed, corrected, escalated, or documented as uncollectible with a reason. Touches that end in "will check later" are not work.

Can you clean up old A/R without disrupting current billing?

Yes — aged-A/R cleanup runs as a parallel workstream alongside your current operation. It is one of the most common ways clients start with HDT.

Specialties where this matters most

Orthopedic Medical Billing →Radiology Medical Billing → All specialties →

Ready for a revenue cycle you can actually see?

Get your free RCM assessment — clear, prioritized findings on where revenue is aging, which denials recur, and what structured execution would change.

Get your free RCM assessment →