Engagement Model

Back-Office Reinforcement

Fractional execution capacity that works under your direction, with HDT’s workflow discipline.

What this model is for

Your team is good — they are just stretched. You do not need to replace them; you need reliable extra capacity that works the way you work.

HDT reinforces your in-house team with fractional execution under your direction, bringing structured workflows and quality discipline without taking over the operation.

What HDT owns

✓Dedicated fractional capacity by function

✓Work under your priorities and direction

✓Consistent workflow and QA discipline

✓Scales up or down with your volume

Best fit

Practices with a capable in-house team that needs additional, disciplined execution capacity.

Always true

Works inside your existing PM/EHR · No system migration · You keep control of systems and data · HIPAA-aligned workflows

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Signs this is your model

Your team is stretched and error rates are creeping up

Volume is growing faster than you can hire

Specific functions — posting, correspondence, follow-up — are always behind

Not sure which model fits? Take the 5-question scorecard →

How it works

STEP 1

Function selection

You choose which functions HDT reinforces; everything else stays untouched.

STEP 2

Workflow alignment

We adopt your conventions and turnaround standards inside your systems.

STEP 3

Elastic capacity

Hours scale up or down with volume — no hiring cycle, no idle overhead.

Common questions

Which functions can be reinforced?

Any of the nine service areas — most commonly payment posting, AR follow-up, and rejection correction.

How is this priced?

By function and volume, scoped transparently after a short assessment. You pay for output, not seats.

Can this grow into more?

Yes — reinforcement often expands function by function as trust builds. It also stays exactly as scoped if you prefer.

Ready for a revenue cycle you can actually see?

Get your free RCM assessment — clear, prioritized findings on where revenue is aging, which denials recur, and what structured execution would change.

Get your free RCM assessment →